Kawach is using Information Technology to Stay Close to its Customers

Internet

By leveraging internet technology through its informative and user friendly Web Site, Kawach is miles ahead of other security distributors. Our Web Site apart from being informative also holds downloadable resources such as User Manuals and Quick Reference etc. The site with its forms also helps to gather information about customers profile and get valuable feedback of their preferences. Users can also post their questions/problems on our site. The FAQs section gives answers to common questions. Users can also download demo version of software.

Internet Connectivity & E Mails

Kawach is connected to the web via a 24 X 7 DSL internet connection to help its employees stay in touch with end users & Channel Partners. We are always online and Customers can communicate using Yahoo Messenger. Each employee has got his own independent Email ID with our own domain that ensures the fast flow of information.

Phone lines

With almost 10 landlines including 2 Fax lines and most of the employees having Cell Phones we are always in touch with our customers and with each other. 

Internal Software

Kawach is using Latest Financial, Accounting & Inventory Management packages to ensure faster order processing. We also use custom built Software Packages for Database Management, Complaint Processing and Internal Communication based on .net technology.

Kawach is always striving for the latest technology because we believe that Technology is an essential tool for ensuring quality and customer satisfaction.