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Kawach is using Information Technology to
Stay Close to its Customers

Internet
By leveraging internet technology through its
informative and user friendly Web Site, Kawach is miles ahead of other security
distributors. Our Web Site apart from being informative also holds downloadable
resources such as User Manuals and Quick Reference etc. The site with its forms
also helps to gather information about customers profile and get valuable
feedback of their preferences. Users can also post their questions/problems on
our site. The FAQs section gives answers to common questions. Users can also
download demo version of software.
Internet Connectivity & E Mails
Kawach is connected to the web via a 24 X 7 DSL internet
connection to help its employees stay in touch with end users &
Channel Partners. We are always online and Customers can communicate using
Yahoo Messenger. Each employee has got his own independent Email ID with our own
domain that ensures the fast flow of information.

Phone lines
With almost 10 landlines including 2 Fax lines
and most of the employees having Cell Phones we are always in touch with our customers and with each other.
Internal Software
Kawach is using Latest Financial, Accounting &
Inventory Management packages to ensure faster order processing. We also use
custom built Software Packages for Database Management, Complaint Processing and
Internal Communication based on .net technology.
Kawach is always striving for the latest
technology because we believe that Technology is an essential tool for ensuring
quality and customer satisfaction.

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