Our internal and field support engineers are available for our Channel Partner’s pre-emptive and post installation assistance. We also offer telephone hot-line support to help with design queries, give installation advice or help with equipment fault finding ensuring that only the best, most cost effective options are presented to your customer.
Our more than 15 years of Electronic Security Systems experience gives us the cutting edge to support our Channel Partners when they need to present themselves professionally and in order to ensure that they…WIN THAT ORDER! We make sure they get it right, the first time, every time

Pre-Sales design is the most crucial aspect to ensuring flawless systems are delivered with considerations for security, usability, design aesthetics, functionality, customer experience and future expansion. We work closely with our partners to ensure award winning designs are delivered.

To help you increase the competitive advantage, Kawach offers a variety of technical education sessions that help them learn about our products and the systems. We want our Channel Partners to profit from the rapidly expanding Security Systems market.
At Kawach we show them how to design high quality protection systems, correctly install top quality equipment and ensure top notch customer care and after sale service. We believe that a professional image is very important.
Who trains the trainers?

At Kawach, one day every week is dedicated for in-house  training. Our principals ensure that we have a broad base of knowledge.

Our fully equipped hands-on demonstration facility is available to our Channel Partners and their customers at no charge, and of course there shall always be a friendly engineer on hand for assistance.
When a data sheet or brochure won’t do or even if it will, you are invited to visit our purpose built showroom facility. It’s brimming with all that’s new and innovative, and if they want something unique we will arrange that too. We are even open to the idea of your bringing in a customer and showing him around or to hold sales/training meetings,…. the tea and biscuits are on us!

Any company’s most important and valuable assets are its people. Our staff is experienced and qualified. Their dedication towards Kawach and its customers is second to none. Our main objective is – “A Completely Satisfied Customer”?.

Changes to installed systems, regular maintenance, product repairs and others are all common issues in our line of work. Kawach maintains effective ticketing system and RMA processes to ensure that your complaints and issues are effectively handled.

We carry a comprehensive range of stock, which is ever increasing to meet customer demands. Our computerized stock profiling system automatically tells us when to replenish. We also pride ourselves in stocking many of the more unusual products that are not readily available elsewhere.

Our product range is sourced from the best manufacturers at bargain prices. We believe in offering our customers the best Value for Money.

We work on efficient backend inventory management systems for dispatching to ensure your orders are delivered on time, every time. We work with major shipping carriers to ensure your deliveries are secured and insured. Nominal shipping charges are applicable based on services utilised.

Quality isn’t just a piece of paper or a flag to wave, it’s a culture that never relaxes. The statement “100%” quality doesn’t exist, but 100% commitment does. We are always striving to offer 100% quality in all that we offer to our business partners.